Delivery & Returns

Delivery

Free UK Standard Delivery: Royal Mail 1st Class (Delivered 1 - 2 days after dispatch)

Next day delivery: FedEx (Delivered day after dispatch - Mon-Fri only) - £4.95

Cut off time for same day dispatch for next day delivery is 11am (BST).

Please note, given the current situation with COVID-19, orders will be dispatched within 3 working days.

 

Returns

Products can be returned with in 14 days of purchase, unless they are a personalised or custom product which can only be returned if the product is faulty. The purchaser is responsible for the return cost of postage and packing.
Please post returns to Proper Goose, Unit 1 Delf House, West Molesey, KT8 2HW.
  
For further details please see our Supply of Goods policy.
  
If you have and questions or queries email or call hello@propergoose.com or call us +44 20 8941 3481