Delivery & Returns


All orders are dispatched in 1 - 3 working days.

Free UK Delivery: Royal Mail 24 (Delivered 1 - 2 days after dispatch)

Next Day Delivery: DPD (Weekdays only) - £6.95 (or, spend over £50 for FREE Next Day Delivery for a limited time only)

Cut off time for same working day dispatch for next day delivery is 11am (GMT).

Please note, we are closed over bank holidays and so this may effect the dispatch time of your order.


Christmas Delivery

Our final shopping days for delivery before Christmas are listed below.

Free UK Standard Delivery - Thursday 16th December
Next Day Delivery - Monday 20th December (before 12pm)



Products can be returned with in 14 days of purchase, unless they are a personalised or custom product which can only be returned if the product is faulty. The purchaser is responsible for the return cost of postage and packing.
Please post returns to Proper Goose, Gander House, 85 Island Farm Road, West Molesey, Surrey, KT8 2LN.
For further details please see our Supply of Goods policy.
If you have and questions or queries email or call or call us +44 20 8941 3481