Delivery & Returns


All orders are dispatched in 1 - 3 working days.

Free UK Delivery: Royal Mail 24 (Delivered 1 - 2 days after dispatch)

Next Day Delivery: DPD (Weekdays only) - £6.95 (or, spend over £50 for FREE Next Day Delivery for a limited time only)

Cut off time for same working day dispatch for next day delivery is 11am (GMT).


PLEASE NOTE: Royal Mail are currently experiencing some delays so orders may be slightly delayed. Our last day for our standard delivery option (FREE UK delivery) is Wednesday 16th December. Orders with that delivery method placed after 16th will be processed but may not arrive until the new year.


Christmas delivery:

As the Royal Mail are experiencing delays, we recommend choosing our next day delivery option for faster delivery.

Final day for standard delivery - 16.12.20

Final day for next day delivery - 21.12.20 (cut off is 11am)



Products can be returned with in 14 days of purchase, unless they are a personalised or custom product which can only be returned if the product is faulty. The purchaser is responsible for the return cost of postage and packing.
Please post returns to Proper Goose, Unit 1 Delf House, West Molesey, KT8 2HW.
For further details please see our Supply of Goods policy.
If you have and questions or queries email or call or call us +44 20 8941 3481